Frequently Asked Questions
Everything you need to know about your crypto mining hardware journey.
What payment methods do you accept for ASIC miners?
We accept major credit cards, bank wire transfers (SWIFT/SEPA), and a variety of cryptocurrencies including BTC, ETH, and USDT for secure and fast processing.
How long does shipping take for in-stock equipment?
For items currently in stock, orders are typically processed within 48 hours and delivered via DHL or FedEx within 5-7 business days globally.
Do your products come with a manufacturer warranty?
Yes, all new mining hardware comes with a standard manufacturer warranty, typically ranging from 6 to 12 months depending on the brand (Bitmain, Whatsminer, etc.).
Are customs duties and taxes included in the price?
Prices listed on our website exclude customs duties and local taxes. Customers are responsible for any import fees required by their local customs authorities upon arrival.
What is your return policy for mining hardware?
Due to the volatility of the cryptocurrency market and the specific nature of the hardware, all sales are final. However, we provide full support for warranty claims and defective units.
Do you provide technical support for setup?
Absolutely. Every purchase includes access to our technical documentation and email support to help you configure your miner and connect to your preferred mining pool.